Assistant F&B Outlet Manager — Luxury Hotel Leader

Four Seasons Hotels Limited; Seattle (WA); On-site; USD 81,000 - 84,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401K Retirement Savings Plan, plus EMP

Complimentary Room Nights

Tuition reimbursement

Paid parental leave

Job summary

Four Seasons Hotel Seattle is seeking an Assistant Food & Beverage Outlet Manager to join a team focused on delivering an exceptional service experience in a luxury setting.

The ideal candidate will plan, organize, control, and direct the work of employees in the F&B Division while ensuring guest satisfaction in a world-class environment. U.S. work authorization is required for this position.

Qualifications

• Bachelor’s degree specializing in hotel/restaurant management.
• One year of leadership experience in Food and Beverage, including leadership oversight of multiple outlets and departments.
• Requires working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Requires ability to operate computer equipment and other food & beverage computer systems, including MICROS, Microsoft Office, OpenTable and labor management and payroll systems
• Positive attitude with a generous and uplifting team approach
• Ability to proactively anticipate and prioritize the needs of the guest
• Energetic and professional approach to his/her craft

Responsibilities

• Support all F&B Outlets of the hotel in the day-to-day operations.
• Select, train, evaluate, lead, motivate, coach, and discipline all employees as necessary, to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.
• Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns, or special requests for guests, clients, and group contacts.
• Describe and ensure the quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments as well as cross training in other departments to gain experience and fill coverage.
• Observe the physical condition of facilities and equipment in the F&B division and make recommendations for corrections and improvements as needed.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co‑workers and supervisors.

Education

Bachelor’s degree in hotel/restaurant management

Tools

MICROS

Microsoft Office

OpenTable

Labor management software

Payroll systems

Job description

Four Seasons Hotel Seattle is seeking an Assistant Food & Beverage Outlet Manager to join a team focused on delivering an exceptional service experience in a luxury setting.

The ideal candidate will plan, organize, control, and direct the work of employees in the F&B Division while ensuring guest satisfaction in a world-class environment. U.S. work authorization is required for this position.