Luxury Room Service Server — Guest Experience

Four Seasons; Seattle (WA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan

Complimentary Room Nights

Employee Meals

Employee Assistance Program

Tuition Reimbursement

Job summary

Four Seasons Hotel Seattle seeks a dedicated Room Service Server to join our luxury hospitality team. You will deliver in-room dining with care, greet guests, ensure timely service, and uphold the flawless standards our guests expect.

Join a dynamic, guest-centric culture in one of Seattle's premier properties. We value flexibility across shifts, teamwork, and a passion for creating memorable dining experiences for our guests staying with us.

Qualifications

• Experience in room service or serving preferred.
• Familiarity with hotel operating systems is a plus.
• Ability to multi-task and maintain high service standards.

Responsibilities

• Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality.
• Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item’s origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests; Ability to answer calls in the absence of the order taker or manager
• Check the guests in-room private bar daily and restock accordingly; communicate with order taker any special private bar requests or needs; remove private bar contents upon guest request and re-stock when guest departs.
• Ability to multi-task and prioritize in room deliveries to ensure orders/requests are delivered in a timely manner; deliver and set up guest amenities.

Skills

Flexible hours

Room Service Experience

Communication Skills

Guest Service

Teamwork

Tools

Opera

Micros POS

Hotsos

Food Handler's Permit

Mixologist Permit

Job description

Four Seasons Hotel Seattle seeks a dedicated Room Service Server to join our luxury hospitality team. You will deliver in-room dining with care, greet guests, ensure timely service, and uphold the flawless standards our guests expect.

Join a dynamic, guest-centric culture in one of Seattle's premier properties. We value flexibility across shifts, teamwork, and a passion for creating memorable dining experiences for our guests staying with us.