F&B Operations Lead: Guest Experience & Team Coach

Mayflower Park Hotel; Seattle (WA); On-site; USD 70,000 - 90,000; Full time

Job summary

Mayflower Park Hotel in Seattle seeks an experienced Food & Beverage leader to supervise outlets, uphold high quality, and maximize profitability while ensuring a positive guest experience.

You will coach staff, oversee inventories, coordinate menus with seasonal options, train new hires, and maintain compliance with safety standards. This role requires 3–5 years of F&B operation experience and a commitment to outstanding guest service.

Qualifications

• 3–5 years of Food & Beverage operation experience.
• Must be at least 21 years of age to serve alcohol.
• Safe Server Alcohol & Food Handlers certification required.
• Bachelor's degree preferred.

Responsibilities

• Supervise and organize F&B outlets and maintain service quality.
• Lead and coach staff and ensure guest satisfaction.
• Coordinate with vendors and manage inventories.
• Ensure safety and health standards.

Skills

Leadership

Guest relations

Staff coaching

Inventory control

Menu planning

Vendor liaison

Quality control

Safety compliance

Education

High school diploma

Bachelor's degree preferred

Tools

PMS

POS

MS Office

Windows OS

PBX

Key system

Job description

Mayflower Park Hotel in Seattle seeks an experienced Food & Beverage leader to supervise outlets, uphold high quality, and maximize profitability while ensuring a positive guest experience.

You will coach staff, oversee inventories, coordinate menus with seasonal options, train new hires, and maintain compliance with safety standards. This role requires 3–5 years of F&B operation experience and a commitment to outstanding guest service.