Assistant Food & Beverage Outlet Manager

Four Seasons Hotels Limited; Seattle (WA); On-site; USD 81,000 - 84,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401K Retirement Savings Plan, plus EMP

Complimentary Room Nights

Tuition reimbursement

Paid parental leave

Job summary

Four Seasons Hotel Seattle is seeking an Assistant Food & Beverage Outlet Manager to join a team focused on delivering an exceptional service experience in a luxury setting.

The ideal candidate will plan, organize, control, and direct the work of employees in the F&B Division while ensuring guest satisfaction in a world-class environment. U.S. work authorization is required for this position.

Qualifications

• Bachelor’s degree specializing in hotel/restaurant management.
• One year of leadership experience in Food and Beverage, including leadership oversight of multiple outlets and departments.
• Requires working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Requires ability to operate computer equipment and other food & beverage computer systems, including MICROS, Microsoft Office, OpenTable and labor management and payroll systems
• Positive attitude with a generous and uplifting team approach
• Ability to proactively anticipate and prioritize the needs of the guest
• Energetic and professional approach to his/her craft

Responsibilities

• Support all F&B Outlets of the hotel in the day-to-day operations.
• Select, train, evaluate, lead, motivate, coach, and discipline all employees as necessary, to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.
• Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns, or special requests for guests, clients, and group contacts.
• Describe and ensure the quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments as well as cross training in other departments to gain experience and fill coverage.
• Observe the physical condition of facilities and equipment in the F&B division and make recommendations for corrections and improvements as needed.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co‑workers and supervisors.

Education

Bachelor’s degree in hotel/restaurant management

Tools

MICROS

Microsoft Office

OpenTable

Labor management software

Payroll systems

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city’s downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city.

Assistant Food & Beverage Outlet Manager - Full time

Four Seasons Hotel Seattle

Four Seasons Hotel Seattle is looking for an Assistant Food & Beverage Outlet Manager who is enthusiastic about joining a team focused on creating the ultimate service experience. The ideal candidate will plan, organize, control, and direct the work of employees in the F&B Division while ensuring guest satisfaction. We are a team that lives by the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who celebrate character and personality and who infuse that enthusiasm into everything they do. This position reports to the Food and Beverage management team. U.S. work authorization is required for this position.

Key Elements of the Job

• Support all F&B Outlets of the hotel in the day-to-day operations.
• Select, train, evaluate, lead, motivate, coach, and discipline all employees as necessary, to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns, or special requests for guests, clients, and group contacts.
• Describe and ensure the quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments as well as cross training in other departments to gain experience and fill coverage.
• Observe the physical condition of facilities and equipment in the F&B division and make recommendations for corrections and improvements as needed.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co‑workers and supervisors.

Preferred Qualifications and Skills

• Bachelor’s degree specializing in hotel/restaurant management
• Oneyear of leadership experience in Food and Beverage, including leadership oversight of multiple outlets and departments
• Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Requires ability to operate computer equipment and other food & beverage computer systems, including MICROS, Microsoft Office, OpenTable and labor management and payroll systems
• Positive attitude with a generous and uplifting team approach
• Ability to proactively anticipate and prioritize the needs of the guest
• Energetic and professional approach to his/her craft

Benefits Include:

• Compensation: $81,000 - $83,500 annually
• 13 Days Paid Time Off + 10 Paid Holidays/year
• Medical, Dental, & VisionInsurance
• 401K Retirement Savings Plan, plus Employer Match Program
• Complimentary Room Nights and Discounted Rates
• Complimentary Meals in our Employee Cafeteria
• Complimentary Uniform Care & Dry Cleaning
• Employee Assistance Program
• Investment in your Wellbeing
• Paid Parental Leave & Short-Term Disability
• Life Insurance
• Bereavement & Jury Duty Pay
• FMLA & WA State Leave
• Personal, Medical, & Military Leave options
• Tuition reimbursement
• Training Programs; Growth & Development Opportunities

Learn more about our property and what it is like to work at Four Seasons by visiting: http://www.fourseasons.com/seattle

Seattle Hospitality Careers | Four Seasons Hotel Seattle

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal