Assistant Dept Manager: Installation Materials & Training

Floor & Decor Holdings Inc.; Pineville (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Paid holidays

Paid vacation and sick time

Volunteer time off

Job summary

Floor & Decor Holdings Inc. in Pineville, NC is seeking a Product Sales Specialist to train and develop team members while delivering outstanding customer service and product information.

You will greet customers, assist with product questions, process checkout, and help manage merchandising and pricing in the department. The role emphasizes knowledge of flooring products and a strong, friendly service approach.

Qualifications

• High school diploma or GED required.
• 1 year of customer service or sales experience or equivalent.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced retail environment.

Responsibilities

• Greet customers in a helpful and courteous manner.
• Assist customers with product questions and selections.
• Process checkout using the POS system and handle refunds/exchanges.
• Complete product specialist certification courses.
• Maintain merchandising, pricing and organization of the department.
• Provide direction to product specialists to ensure high-quality service.

Skills

Customer service

Sales experience

Communication skills

Multi-tasking

Education

High School Diploma or GED

Job description

Floor & Decor Holdings Inc. in Pineville, NC is seeking a Product Sales Specialist to train and develop team members while delivering outstanding customer service and product information.

You will greet customers, assist with product questions, process checkout, and help manage merchandising and pricing in the department. The role emphasizes knowledge of flooring products and a strong, friendly service approach.