Assistant Dept Manager: Installation & Materials

Floor & Decor Holdings Inc.; Village of Garden City (NY); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation

Paid holidays

Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. in Garden City, NY is hiring to train and develop Product Sales Specialists and ensure customers have a positive shopping experience with expert product information. The role emphasizes leadership, certification, and strong merchandising across the showroom floor.

Responsibilities include teaching the basic P’s of retail, managing pricing and presentation, and delivering training to staff while maintaining safety and efficiency in a busy warehouse-style environment.

Qualifications

• High School Diploma or GED.
• 1 year of customer service/sales experience or equivalent.
• Excellent communication skills (verbal & written).
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Act in line with the company’s core values.
• Comply with safe lifting practices and SOPs.
• Drive and teach the basic P’s of retail: People, Position, Product, Presentation, Price, Promotion, Purchasing.
• Provide direction to product sales specialists for excellent customer service.
• Complete product specialist certification courses.
• Understand merchandise and installation.
• Manage merchandising, pricing and department organization.
• Communicate SOP directions clearly to associates.
• Complete forklift proficiency testing and certification.
• Communicate inventory needs to management.
• Direct and assist merchandise flow to showroom floor.
• Verify product placement and pricing within the department.
• Greet customers warmly and assist with product questions.
• Process check-outs and returns per guidelines.
• Offer 'how-to' classes to customers.

Skills

Customer service

Verbal & written communication

Multi-tasking in fast-paced env

Education

High School Diploma or GED

Job description

Floor & Decor Holdings Inc. in Garden City, NY is hiring to train and develop Product Sales Specialists and ensure customers have a positive shopping experience with expert product information. The role emphasizes leadership, certification, and strong merchandising across the showroom floor.

Responsibilities include teaching the basic P’s of retail, managing pricing and presentation, and delivering training to staff while maintaining safety and efficiency in a busy warehouse-style environment.