Assistant Department Manager: Training & Customer Sales

Floor & Decor Holdings Inc.; Bridgeton (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Medical, Dental, Vision Insurance

Paid vacation and holidays

Paid Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. seeks motivated Product Sales Specialists to deliver exceptional customer service and expert product information in a fast-paced flooring retail environment.

You will support customers with product selections, demonstrate how products fit their needs, and complete transactions accurately at the POS. The role emphasizes in-store merchandising, proactive communication with team members, and ongoing product certification through company courses to maintain high levels of

Qualifications

• High School Diploma or GED required.
• 1 year of customer service or sales experience preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Greet customers in a friendly manner and assist with product questions and selections.
• Process transactions at checkout using the POS system; handle refunds and exchanges per policy.
• Maintain accurate pricing, signage, and product placement in the showroom.
• Assist with receiving, stocking, and merchandising to ensure a clean, organized store.
• Provide how-to demonstrations/classes to customers when appropriate.

Skills

Customer Service

Sales

Communication

Multi-tasking

Education

High School Diploma or GED

Tools

POS System

Job description

Floor & Decor Holdings Inc. seeks motivated Product Sales Specialists to deliver exceptional customer service and expert product information in a fast-paced flooring retail environment.

You will support customers with product selections, demonstrate how products fit their needs, and complete transactions accurately at the POS. The role emphasizes in-store merchandising, proactive communication with team members, and ongoing product certification through company courses to maintain high levels of