Assistant Department Manager, Installation Materials & Training

Floor & Decor Holdings Inc.; Saugus (MA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee stock purchase plan

Paid time off

Job summary

Floor & Decor Holdings Inc. is seeking a role focused on training and developing Product Sales Specialists to ensure customers receive exceptional service and accurate product information.

The position emphasizes leadership in merchandising, pricing, and department presentation, with certification coursework and direct customer assistance at the showroom. The role requires a high school diploma or GED and at least one year in customer service or sales, plus strong verbal and written

Qualifications

• High School Diploma or GED required.
• 1 year of customer service/sales experience or equivalent.
• Excellent communication skills (verbal & written).
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Lead and train Product Sales Specialists to deliver exceptional service.
• Provide direction to product sales specialists to ensure attentive customer service.
• Complete product specialist certification courses.
• Demonstrate merchandising, pricing and department organization.
• Assist customers with product questions and selections and process checkout.

Skills

Customer service

Communication skills

Multi-tasking

Education

High School Diploma or GED

Job description

Floor & Decor Holdings Inc. is seeking a role focused on training and developing Product Sales Specialists to ensure customers receive exceptional service and accurate product information.

The position emphasizes leadership in merchandising, pricing, and department presentation, with certification coursework and direct customer assistance at the showroom. The role requires a high school diploma or GED and at least one year in customer service or sales, plus strong verbal and written