Assistant Dept Manager - Installation Materials

Floor & Decor Holdings Inc.; Colorado; On-site; USD 56,592,000 - 88,684,000; Full time

Job summary

Floor & Decor Holdings Inc. is seeking a Training and Development role focused on Product Sales Specialists. You will deliver hands-on coaching, certify staff, and drive exceptional customer service in a fast-paced retail environment.

Responsibilities include merchandising oversight, price signage, inventory coordination, and conducting short 'how-to' classes for customers, while ensuring safe forklift procedures and accurate POS transactions.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service/sales experience or equivalent.
• Excellent communication skills (verbal & written).
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet customers in a courteous manner and answer product questions.
• Provide direction and training to Product Sales Specialists.
• Complete product specialist certification courses and maintain knowledge of merchandise.
• Assist with pricing, placement, and merchandising of the department.
• Process checkouts, refunds, and exchanges per guidelines.

Skills

Excellent communication

Customer service

Multi-tasking

Retail knowledge

Education

High School Diploma or GED

Tools

POS system

Forklift certification

Job description

Floor & Decor Holdings Inc. is seeking a Training and Development role focused on Product Sales Specialists. You will deliver hands-on coaching, certify staff, and drive exceptional customer service in a fast-paced retail environment.

Responsibilities include merchandising oversight, price signage, inventory coordination, and conducting short 'how-to' classes for customers, while ensuring safe forklift procedures and accurate POS transactions.