Assistant Department Manager: Training & Merchandising

Floor & Decor Holdings Inc.; Olde West Chester (OH); On-site; USD 27,000 - 45,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision Insurance

Paid vacation & sick time

Paid holidays

Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. is hiring to train and develop Product Sales Specialists, ensuring customers have a positive shopping experience with expert product knowledge and excellent service.

The role emphasizes merchandising, pricing, and prompt communication of SOP changes to the team, including forklift certification and POS operations. Responsibilities include greeting customers, answering product questions, processing sales, stocking displays, and leading training sessions to uphold Floor

Qualifications

• High School Diploma or GED required.
• At least 1 year of customer service/sales experience.
• Excellent communication skills (verbal & written).
• Ability to multi-task in a fast-paced environment.
• Willingness to learn product knowledge and store policies.

Responsibilities

• Greet customers in a helpful and courteous manner.
• Assist customers with product questions and selections.
• Process transactions at checkout using the POS system.
• Stock and organize merchandise displays and signage.
• Provide direction to product sales specialists to ensure high service levels.
• Complete product specialist certification courses.
• Adhere to safety guidelines and forklift certification as required.

Skills

Excellent communication skills

Multitasking

Customer service

Education

High School Diploma or GED

Job description

Floor & Decor Holdings Inc. is hiring to train and develop Product Sales Specialists, ensuring customers have a positive shopping experience with expert product knowledge and excellent service.

The role emphasizes merchandising, pricing, and prompt communication of SOP changes to the team, including forklift certification and POS operations. Responsibilities include greeting customers, answering product questions, processing sales, stocking displays, and leading training sessions to uphold Floor