Assistant Department Manager: Training & Merchandising

Floor & Decor Holdings Inc.

Olde West Chester (OH)

On-site

USD 27,000 - 45,000

Full time

8 days ago
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Benefits offered by this job

401k with company match
Employee Stock Purchase Plan
Referral Bonus Program
Medical, Dental, Vision Insurance
Paid vacation & sick time
Paid holidays
Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. is hiring to train and develop Product Sales Specialists, ensuring customers have a positive shopping experience with expert product knowledge and excellent service.

The role emphasizes merchandising, pricing, and prompt communication of SOP changes to the team, including forklift certification and POS operations. Responsibilities include greeting customers, answering product questions, processing sales, stocking displays, and leading training sessions to uphold Floor

Qualifications

  • High School Diploma or GED required.
  • At least 1 year of customer service/sales experience.
  • Excellent communication skills (verbal & written).
  • Ability to multi-task in a fast-paced environment.
  • Willingness to learn product knowledge and store policies.

Responsibilities

  • Greet customers in a helpful and courteous manner.
  • Assist customers with product questions and selections.
  • Process transactions at checkout using the POS system.
  • Stock and organize merchandise displays and signage.
  • Provide direction to product sales specialists to ensure high service levels.
  • Complete product specialist certification courses.
  • Adhere to safety guidelines and forklift certification as required.

Skills

Excellent communication skills
Multitasking
Customer service

Education

High School Diploma or GED

Job description

Floor & Decor Holdings Inc. is hiring to train and develop Product Sales Specialists, ensuring customers have a positive shopping experience with expert product knowledge and excellent service.

The role emphasizes merchandising, pricing, and prompt communication of SOP changes to the team, including forklift certification and POS operations. Responsibilities include greeting customers, answering product questions, processing sales, stocking displays, and leading training sessions to uphold Floor

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