Assistant Dept Manager - Decor: Lead Training & Merchandising

Floor & Decor Holdings Inc.; Pitcher Hill (NY); On-site; USD 26,000 - 39,000; Full time

Job summary

Floor & Decor Holdings Inc. in Pitcher Hill, NY seeks a trainer for Product Sales Specialists to coach associates, deliver exceptional customer service, and ensure accurate product information in the showroom.

The role emphasizes merchandising, pricing, inventory awareness, and safety, with opportunities to lead certification courses and support showroom operations from opening to close.

Qualifications

• 1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• Excellent communication skills (verbal & written) and ability to multi-task in a fast-paced environment.

Responsibilities

• Act and work in a manner consistent with company values.
• Provide direction to product sales specialists to ensure high levels of customer service.
• Demonstrate knowledge of merchandise and installation to assist customers.

Skills

Customer Service

Sales Experience

Communication Skills

Multitasking

Education

High School Diploma or GED

Tools

POS System

Job description

Floor & Decor Holdings Inc. in Pitcher Hill, NY seeks a trainer for Product Sales Specialists to coach associates, deliver exceptional customer service, and ensure accurate product information in the showroom.

The role emphasizes merchandising, pricing, inventory awareness, and safety, with opportunities to lead certification courses and support showroom operations from opening to close.