Assistant Department Manager - Train & Lead Sales Specialists

Floor & Decor; Portland (ME); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401k match

Employee Stock Purchase Plan

Referral bonus

Medical, dental, vision insurance

Paid vacation & holidays

Volunteer time off

Job summary

Floor & Decor Holdings Inc. is seeking a training-focused role to develop Product Sales Specialists and ensure customers receive exceptional service and product knowledge.

The position emphasizes managing training programs, merchandising standards, and customer engagement in a busy retail setting with a strong focus on the basic principles of retail: People, Position, Product, Presentation, Price, and Promotion.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service/sales experience or equivalent.
• Excellent verbal and written communication skills.

Responsibilities

• Lead and train Product Sales Specialists to deliver strong customer service.
• Ensure accurate product information and shopping assistance.
• Maintain merchandising, pricing and department organization.
• Provide guidance and complete product specialist certifications.
• Assist customers with product questions and check-out procedures.

Skills

Customer service

Communication

Sales

Multi-tasking

Training

Education

High School Diploma or GED

Tools

POS system

Job description

Floor & Decor Holdings Inc. is seeking a training-focused role to develop Product Sales Specialists and ensure customers receive exceptional service and product knowledge.

The position emphasizes managing training programs, merchandising standards, and customer engagement in a busy retail setting with a strong focus on the basic principles of retail: People, Position, Product, Presentation, Price, and Promotion.