Assistant Customer Experience Manager - Front End Leader

Weis Markets, Inc.; Jackson Grove (MD); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

401(k)

Job summary

Weis Markets, Inc. in Maryland seeks an Assistant Customer Experience Manager to oversee front-end operations, train associates, and sustain a fast, friendly checkout experience for customers.

You will supervise staff in the absence of store management, enforce cash handling controls and policy compliance, and contribute to inventory, scheduling, and loss prevention efforts. Responsibilities include onboarding new associates, delivering continuous improvement, and communicating promotions.

Qualifications

• Customer service oriented role requiring strong interpersonal skills.
• Understanding of cash handling and loss prevention policies.
• Experience in training and supervising front-end staff.

Responsibilities

• Oversee front-end operations in the absence of store management.
• Lead customer experience initiatives and motivate associates.
• Enforce cash handling controls and policy compliance.
• Onboard and train customer experience staff; conduct annual reviews.

Skills

Customer service

Cash handling

Leadership

Training

Scheduling

Communication

Problem solving

Job description

Weis Markets, Inc. in Maryland seeks an Assistant Customer Experience Manager to oversee front-end operations, train associates, and sustain a fast, friendly checkout experience for customers.

You will supervise staff in the absence of store management, enforce cash handling controls and policy compliance, and contribute to inventory, scheduling, and loss prevention efforts. Responsibilities include onboarding new associates, delivering continuous improvement, and communicating promotions.