Assistant Community Manager — Residents & Operations Leader

Socket.dev; New York (NY); On-site; USD 83,000 - 85,000; Full time

Benefits offered by this job

Incentive pay

Full benefits package

Job summary

Rose Associates in New York City seeks an Assistant Community Manager for multifamily properties. You will support the Community Manager with resident relations, leasing administration, and daily operations.

The role requires 3+ years in multifamily leasing/management, proficiency in Yardi and RentCafe, and weekend availability. On-site work is required with strong communication across tenants, vendors, and staff.

Qualifications

• Bachelor’s degree in business, marketing, real estate, or finance preferred.
• Minimum of 3 years of multifamily leasing and/or assistant community management experience.
• Proficiency in navigating computers and community management software, including Microsoft Office, iLuvLeasing, On-Site, Elise AI, RentCafe and Yardi.
• Technical knowledge of building operations and maintenance.
• Understanding of marketing trends, budgeting, and reporting.
• Work authorization required; must be available to work weekends.

Responsibilities

• Address resident requests, complaints, and inquiries in line with contractual obligations and standards.
• Liaise between ownership and residents, including drafting and distributing resident communications.
• Foster positive relationships among residents, management, and building staff.
• Assist in analyzing income and expense patterns, budget forecasting, and accounts payable/receivable.
• Prepare monthly reports, ensuring delinquency is below 0.5% of GPR.
• Assist with move-ins/outs, insurance certificates, and security deposit refunds.
• Support leasing demonstrations, renewals, and lease administration.
• Coordinate vendor estimates and oversee CapEx projects as needed.
• Ensure proper insurance requirements are met and incidents are reported.

Skills

Multifamily leasing experience

Assistant community management

Community management software

Building operations knowledge

Budgeting & reporting

Work authorization

Weekend availability

Education

Bachelor’s degree in business/real estate/finance

Tools

Microsoft Office

iLuvLeasing

On-Site

Elise AI

RentCafe

Yardi

Job description

Rose Associates in New York City seeks an Assistant Community Manager for multifamily properties. You will support the Community Manager with resident relations, leasing administration, and daily operations.

The role requires 3+ years in multifamily leasing/management, proficiency in Yardi and RentCafe, and weekend availability. On-site work is required with strong communication across tenants, vendors, and staff.