Resident Experience & Community Operations Assistant

Rose Associates Inc.; New York (NY); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Incentive pay

Full benefits package

Job summary

Rose Associates Inc. in New York City is seeking an Assistant Community Manager to support the Community Manager in daily operations, resident relations, and administrative tasks across our multifamily properties.

The role requires at least 3 years of leasing or assistant management experience, a bachelor's degree preferred, and proficiency with Yardi, RentCafe, and other property-management software. On-site work and weekend availability are required, with strong communication and

Qualifications

• Bachelor’s degree preferred in business, real estate, or finance.
• Minimum of 3 years of multifamily leasing and/or assistant community management experience.
• Proficient with community management software including Yardi, RentCafe, and standard MS Office.

Responsibilities

• Address resident requests, complaints, and inquiries per contracts and standards.
• Support community manager with leasing, renewals, and lease administration tasks.
• Coordinate communications between ownership, residents, and staff; prepare monthly reports.

Skills

Customer service

Communication

Real estate leasing

Education

Bachelor's degree in business, real estate, or finance

Tools

Yardi

RentCafe

On-Site

Elise AI

iLuvLeasing

Job description

Rose Associates Inc. in New York City is seeking an Assistant Community Manager to support the Community Manager in daily operations, resident relations, and administrative tasks across our multifamily properties.

The role requires at least 3 years of leasing or assistant management experience, a bachelor's degree preferred, and proficiency with Yardi, RentCafe, and other property-management software. On-site work and weekend availability are required, with strong communication and