Assistant Community Manager — Resident Experience

Lion Real Estate Group, LLC; Charlotte (NC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Savings Plan

Paid Time Off

Paid Parental Leave

Volunteer Time Off

Employee Assistance Program

Rewards Program

Job summary

Creekside Canopy in Charlotte, NC is seeking an Assistant Community Manager to support daily property operations, nurture resident relationships, and assist with leasing efforts. You will handle collections, renewals, and community programs while coordinating with a friendly team.

A 1-2 year background in property management and familiarity with Yardi are preferred. We offer comprehensive benefits and opportunities to advance to Community Manager, with a culture focused on teamwork and resident

Qualifications

• 1-2 years of property management or leasing experience preferred.
• Strong background in resident relations and collections management.
• Excellent communication, organization, and problem-solving skills.
• Familiarity with property management software (Yardi).
• A positive, team-oriented mindset.
• Valid Driver's License and insured operable vehicle (Mileage Reimbursement offered)

Responsibilities

• Assist the Community Manager with daily property operations.
• Build strong resident relationships and provide outstanding customer service.
• Lead collections efforts, including rent payments, delinquency follow-up, and payment plans.
• Support leasing efforts, renewals, and resident retention programs.
• Process lease paperwork, reporting, and compliance tasks.
• Step in to lead when the Community Manager is out.
• Work alongside a supportive, fun-loving team

Skills

Resident relations

Collections management

Communication

Organization

Problem solving

Tools

Yardi

Job description

Creekside Canopy in Charlotte, NC is seeking an Assistant Community Manager to support daily property operations, nurture resident relationships, and assist with leasing efforts. You will handle collections, renewals, and community programs while coordinating with a friendly team.

A 1-2 year background in property management and familiarity with Yardi are preferred. We offer comprehensive benefits and opportunities to advance to Community Manager, with a culture focused on teamwork and resident