Resident Relations & Property Ops Assistant (Growth Path)

Lion Real Estate Group; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life/AD&D

Accident

Critical Illness

Hospital Indemnity

Pet Insurance

401(k) Retirement Savings Plan

Paid Time Off

Paid Parental Leave

Paid Volunteer Time Off

Employee Assistance Program

Rewards Program

Job summary

Creekside Canopy in Charlotte, NC is seeking an Assistant Community Manager to help manage daily property operations and tenant relations. You will support the Community Manager, assist with leasing and renewals, and maintain strong resident engagement.

The role emphasizes customer service, collections, and collaboration with a friendly, team-oriented staff. A valid driver’s license and knowledge of Yardi are preferred.

Qualifications

• 1-2 years of property management or leasing experience preferred.
• Strong background in resident relations and collections management.
• Excellent communication, organization, and problem-solving skills.
• Familiarity with property management software (Yardi).
• A positive, team-oriented mindset.
• Valid Driver's License and insured operable vehicle (Mileage Reimbursement offered)

Responsibilities

• Assist the Community Manager with daily property operations.
• Build strong resident relationships and provide outstanding customer service.
• Lead collections efforts, including rent payments, delinquency follow-up, and payment plans.
• Support leasing efforts, renewals, and resident retention programs.
• Process lease paperwork, reporting, and compliance tasks.
• Step in to lead when the Community Manager is out.
• Work alongside a supportive, fun-loving team

Skills

Resident relations

Collections management

Communication

Organization

Problem solving

Driver's license

Team player

Tools

Yardi

Job description

Creekside Canopy in Charlotte, NC is seeking an Assistant Community Manager to help manage daily property operations and tenant relations. You will support the Community Manager, assist with leasing and renewals, and maintain strong resident engagement.

The role emphasizes customer service, collections, and collaboration with a friendly, team-oriented staff. A valid driver’s license and knowledge of Yardi are preferred.