Assistant Community Manager

Lion Real Estate Group; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life/AD&D

Accident

Critical Illness

Hospital Indemnity

Pet Insurance

401(k) Retirement Savings Plan

Paid Time Off

Paid Parental Leave

Paid Volunteer Time Off

Employee Assistance Program

Rewards Program

Job summary

Creekside Canopy in Charlotte, NC is seeking an Assistant Community Manager to help manage daily property operations and tenant relations. You will support the Community Manager, assist with leasing and renewals, and maintain strong resident engagement.

The role emphasizes customer service, collections, and collaboration with a friendly, team-oriented staff. A valid driver’s license and knowledge of Yardi are preferred.

Qualifications

• 1-2 years of property management or leasing experience preferred.
• Strong background in resident relations and collections management.
• Excellent communication, organization, and problem-solving skills.
• Familiarity with property management software (Yardi).
• A positive, team-oriented mindset.
• Valid Driver's License and insured operable vehicle (Mileage Reimbursement offered)

Responsibilities

• Assist the Community Manager with daily property operations.
• Build strong resident relationships and provide outstanding customer service.
• Lead collections efforts, including rent payments, delinquency follow-up, and payment plans.
• Support leasing efforts, renewals, and resident retention programs.
• Process lease paperwork, reporting, and compliance tasks.
• Step in to lead when the Community Manager is out.
• Work alongside a supportive, fun-loving team

Skills

Resident relations

Collections management

Communication

Organization

Problem solving

Driver's license

Team player

Tools

Yardi

Job description

Description

Are you a people-person who's organized, detail-oriented, and thrives in a fast-paced environment? Join our team at Creekside Canopy in Charlotte, NC as an Assistant Community Manager and help us create a community residents are proud to call home!

What You'll Do:

• Assist the Community Manager with daily property operations.
• Build strong resident relationships and provide outstanding customer service.
• Lead collections efforts, including rent payments, delinquency follow-up, and payment plans.
• Support leasing efforts, renewals, and resident retention programs.
• Process lease paperwork, reporting, and compliance tasks.
• Step in to lead when the Community Manager is out.
• Work alongside a supportive, fun-loving team

Why You'll Love It Here:

• We value strong resident relationships and give you the tools to succeed in customer service and collections.
• We believe in promoting from within, offering a clear path to Community Manager and beyond.
• We believe in teamwork- your ideas and input will help shape how we serve our residents.

Grow your career in multifamily housing while making a difference every day!

Benefits Offered:

• Medical Insurance (77% of employee/dependent premium paid by Lion)
• Dental Insurance (99% of employee premium paid by Lion)
• Vision Insurance (99% of employee premium paid by Lion)
• Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
• 401(k) Retirement Savings Plan (6% Company Match)
• Paid Time Off Policies:
  • Vacation
  • Sick Leave
  • Bereavement Leave
  • Holidays (New Years Day, MLK Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day)
• Paid Parental Leave
• Paid Volunteer Time Off
• Employee Assistance Program
• Rewards Program

Requirements

What We're Looking For:

• 1-2 years of property management or leasing experience preferred.
• Strong background in resident relations and collections management.
• Excellent communication, organization, and problem-solving skills.
• Familiarity with property management software (Yardi).
• A positive, team-oriented mindset.
• Valid Driver's License and insured operable vehicle (Mileage Reimbursement offered)