Assistant Community Manager — Onsite with Housing Discount

Greystar Worldwide, LLC; Santa Rosa, Northern (CA, KY); Hybrid; USD 71,635,000 - 80,231,000; Full time

Benefits offered by this job

Housing discount

Paid time off

401(k) with company match

Bonuses

Job summary

Greystar Worldwide, LLC is seeking an on-site Assistant Community Manager in Santa Rosa, CA to support the community’s financial and operational tasks. You will handle rent collection, deposits, reconciliations, and reporting, while using Yardi/OneSite for daily transactions.

The role requires 1–3 years in property management, strong communication skills, and the ability to manage delinquencies and vendor invoices. Bilingual English/Spanish is preferred for resident interactions.

Qualifications

• Bachelor’s degree in Business Management, Communications, or related field preferred.
• 1-3 years minimum of relevant experience in residence life and/or property management that demonstrates the application of community management, sales, marketing, and customer service background.
• Understanding of lease terms and lease enforcement, including collections.
• Excellent written and verbal communication skills.
• Detail-oriented and self-motivated with the ability to work independently and as a collaborative member of a team.

Responsibilities

• Completes daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
• Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
• Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
• Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
• Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
• Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.

Skills

Communication skills

Bilingual English/Spanish

Detail oriented

Education

Bachelor's degree in Business Management or related field

Tools

Yardi

OneSite

Entrata

Job description

Greystar Worldwide, LLC is seeking an on-site Assistant Community Manager in Santa Rosa, CA to support the community’s financial and operational tasks. You will handle rent collection, deposits, reconciliations, and reporting, while using Yardi/OneSite for daily transactions.

The role requires 1–3 years in property management, strong communication skills, and the ability to manage delinquencies and vendor invoices. Bilingual English/Spanish is preferred for resident interactions.