Onsite Community Manager: Finance & Resident Experience

Greystar Worldwide, LLC; Sacramento (CA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Housing discount

401(k) match

Paid time off and holidays

Sabbatical after 10 years

Parental leave

Job summary

Greystar Worldwide, LLC is seeking an Assistant Community Manager to oversee daily financial operations for a residential community. You will collect rent, post payments, process invoices, and prepare reports while ensuring accuracy in Yardi/OneSite systems.

You will also review resident accounts, enforce lease terms, and coordinate with vendors, owners, and the accounting team to optimize revenue. This role requires strong communication and organizational skills for California policies.

Qualifications

• M.Ed or Bachelor’s degree in Business Management, Communications, or related field preferred.
• 1–3 years minimum of relevant experience in residence life and/or property management.
• Knowledge of equity and inclusion issues and laws that impact higher education and particularly community living (FERPA, Title IX, ADA).
• Ability to implement problem solving strategies to manage everyday residential challenges.
• Compassionate and diplomatic with excellent written and verbal communication skills.
• Detail‑oriented and self‑motivated with the ability to work independently and as a team member.

Responsibilities

• Completes daily financial operations: collecting rent, posting payments, preparing bank deposits and reconciliations, and processing invoices.
• Operates property management software (Yardi/OneSite) with accurate data entry and routine backups.
• Reviews resident files to determine unpaid amounts, communicates with residents, and enforces lease terms to maximize revenue.
• Reviews and submits vendor invoices, codes charges, and coordinates with owners and accounting for payment.
• Follows eviction procedures according to policy and represents the community in court hearings if needed.
• Manages move‑outs by reviewing leases, applying fees, and processing dispositions.
• Promotes resident satisfaction by addressing complaints and requests promptly.
• Acts as on‑site supervisor in manager’s absence and coordinates maintenance and make‑ready tasks.
• Supports leasing and marketing activities, including tours, applications, and credit checks.
• For California: ensure move‑in files are reviewed before submission to Community Manager.

Skills

Problem solving

Communication

Teamwork

Equity & Inclusion knowledge

Detail oriented

Customer service mindset

Education

M.Ed or Bachelor's degree in Business Management, Communications, or related field

Tools

Yardi/OneSite/Entrata

THD, PeopleSoft, MaxPanda

MS Office / Excel

Job description

Greystar Worldwide, LLC is seeking an Assistant Community Manager to oversee daily financial operations for a residential community. You will collect rent, post payments, process invoices, and prepare reports while ensuring accuracy in Yardi/OneSite systems.

You will also review resident accounts, enforce lease terms, and coordinate with vendors, owners, and the accounting team to optimize revenue. This role requires strong communication and organizational skills for California policies.