Assistant Community Manager — Luxury Leasing Leader

Equity Residential; Dallas (TX); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid vacation and holidays

Exclusive team member housing discount

Job summary

Vivmark Residential in Dallas, TX seeks an Assistant Community Manager to lead a leasing team and drive a superior resident experience. You will help manage sales goals, coach leasing consultants, and oversee daily office operations within a premium apartment community.

The role requires 1–3 years in multifamily or related settings, supervisory experience, and proficiency with administrative software and MS Office. Competitive benefits and housing discounts are offered.

Qualifications

• 1-3 years of multifamily experience or related experience in a hotel, retail or restaurant environment.
• 1 or more years of supervisory or training experience required.
• High school diploma or equivalency (GED) is required. Bachelor's degree preferred.
• Proficiency in using administrative software and Microsoft Office Suite.

Responsibilities

• Assist in determining community sales goals and help motivate and coach leasing consultants to achieve those goals.
• Lease apartment homes; manage and convert prospect leads presenting and educating residents and prospective residents on all community information.
• Address and resolve customer service concerns in a timely and professional manner; ensure a level of service that results in high customer loyalty and satisfaction.
• Assist in the development, implementation and/or monitoring of programs to maximize revenue, control expenses, and improve customer experience within the community.
• Support residents during the move-in process, lease renewals, move-out process and resident transfers.
• Call or visit competitive market communities to update market survey and keep apprised of changing market conditions.
• Plan and execute resident activities and events to foster positive community connections.
• Follow all applicable Vivmark policies and procedures to ensure compliance with federal, state and local laws and regulations, particularly those related to fair housing.

Skills

Multifamily experience

Supervisory experience

Office software

Microsoft Office

Education

High school diploma

Bachelor's degree preferred

Tools

Administrative software

Job description

Vivmark Residential in Dallas, TX seeks an Assistant Community Manager to lead a leasing team and drive a superior resident experience. You will help manage sales goals, coach leasing consultants, and oversee daily office operations within a premium apartment community.

The role requires 1–3 years in multifamily or related settings, supervisory experience, and proficiency with administrative software and MS Office. Competitive benefits and housing discounts are offered.