Assistant Community Manager: Leasing & Resident Experience

Equity Residential; New York (NY); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company match

Paid vacation and holidays

Housing discounts

Job summary

Vivmark Residential is seeking an Assistant Community Manager to drive the sales process, build connections with prospects and residents, and deliver exceptional service to support lease renewals. You will have opportunities for career growth toward a Community Manager role.

The role requires experience in property management or hospitality and a strong focus on customer service, with a flexible schedule including weekends. A valid driver’s license and reliable transportation are often required.

Qualifications

• Experience in customer service, sales, and leasing within property management or similar environment.
• Strong communication and interpersonal skills for resident relations.
• Ability to work a flexible schedule and operate a motor vehicle if required.

Responsibilities

• Lead, mentor, and train in sales, marketing, and customer service to foster a positive work environment.
• Manage financial transactions and audits for accurate resident file maintenance.
• Use effective selling techniques and maintain strong community knowledge to support marketing efforts.

Skills

Customer service

Sales

Property management

Leasing

Communication

English fluency

Education

High School diploma

Tools

MS Office

Job description

Vivmark Residential is seeking an Assistant Community Manager to drive the sales process, build connections with prospects and residents, and deliver exceptional service to support lease renewals. You will have opportunities for career growth toward a Community Manager role.

The role requires experience in property management or hospitality and a strong focus on customer service, with a flexible schedule including weekends. A valid driver’s license and reliable transportation are often required.