Leasing & Service Leader for Luxury Apartments

Vivmark Residential; Plano (TX); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid vacation and company holidays

Team member housing discounts

Job summary

Vivmark Residential in Plano, Texas, is seeking a Sales and Service Supervisor (Assistant Community Manager) to lead the leasing team and elevate resident experiences. This full-time role focuses on sales strategy, customer service, and staff development in a dynamic multifamily environment.

You will assist the Community Manager, coach leasing consultants, lease apartments, resolve issues, and implement programs to maximize revenue while controlling expenses.

Qualifications

• 1-3 years of multifamily experience or related experience in a hotel, retail, or restaurant environment.
• 1+ years of supervisory or training experience.
• High school diploma or GED; Bachelor's degree preferred.
• Proficiency in using administrative software and Microsoft Office Suite.

Responsibilities

• Assist in determining community sales goals and coach leasing consultants to achieve those goals.
• Lease apartment homes; manage and convert prospect leads presenting and educating residents and prospective residents on all community information.
• Address and resolve customer service concerns promptly; ensure high customer loyalty and satisfaction.
• Develop, implement and monitor programs to maximize revenue, control expenses, and improve customer experience within the community.

Skills

Administrative software

Microsoft Office Suite

Education

High school diploma or GED

Bachelor's degree

Job description

Vivmark Residential in Plano, Texas, is seeking a Sales and Service Supervisor (Assistant Community Manager) to lead the leasing team and elevate resident experiences. This full-time role focuses on sales strategy, customer service, and staff development in a dynamic multifamily environment.

You will assist the Community Manager, coach leasing consultants, lease apartments, resolve issues, and implement programs to maximize revenue while controlling expenses.