Assistant Community Manager - LIHTC & Housing Compliance

Arnold Grounds Property Management; Missouri; On-site; USD 45,000 - 60,000; Full time

Job summary

Arnold Grounds Apartment Management is seeking an experienced Assistant Community Manager for a 352-unit affordable housing community in St. Louis, Missouri. The role requires expertise in LIHTC and resident compliance.

You will manage certifications, applications, rent collections and reports, while coordinating with maintenance and ensuring audit-ready files. The position demands accuracy, organization, and the ability to handle a heavy workload.

Qualifications

• Minimum 2-3 years of affordable multifamily housing experience.
• Strong knowledge and hands-on experience with LIHTC/tax credit compliance.
• Experience processing annual/ interim certifications and eligibility documents.
• Experience at large or high-volume multifamily communities preferred.
• Ability to manage large paperwork workload with tight deadlines.
• Understanding of Fair Housing and affordable housing regulations.
• Excellent organizational, documentation, and file-management skills.
• Strong resident relations and customer-service skills.
• Excellent written and verbal communication skills.
• Attention to detail and identifying missing/inconsistent documentation.
• Proficiency with property management software, MS Office, email, digital docs.
• Ability to work independently while supporting the Community Manager.

Responsibilities

• Assist the Community Manager with daily operations of a 352-unit affordable housing community.
• Process and maintain LIHTC resident files, annual and interim certifications, move-ins/outs, and compliance docs.
• Review applications and documentation to determine household eligibility per affordable housing requirements.
• Obtain and verify income, assets, household composition, and other eligibility docs.
• Maintain organized, audit-ready resident files.
• Track certification deadlines to ensure timely completion.
• Assist with leasing, applications, waiting lists, renewals, notices and other admin tasks.
• Handle high volume resident questions, concerns, and office traffic professionally.
• Assist with rent collection, delinquency follow-up, and notices per policy.
• Maintain accurate information in PMS and prepare required reports.
• Coordinate with maintenance on work orders, turns, inspections, and concerns.
• Assist management with compliance reviews, file audits, and agency inspections.
• Maintain confidentiality of resident and company information.
• Provide support to the Community Manager and other property responsibilities as needed.

Skills

LIHTC compliance

Documentation & filing

Resident relations

Communication skills

Multitasking

Property management software

Microsoft Office

Tools

Property management software

Microsoft Office

Job description

Arnold Grounds Apartment Management is seeking an experienced Assistant Community Manager for a 352-unit affordable housing community in St. Louis, Missouri. The role requires expertise in LIHTC and resident compliance.

You will manage certifications, applications, rent collections and reports, while coordinating with maintenance and ensuring audit-ready files. The position demands accuracy, organization, and the ability to handle a heavy workload.