Assistant Community Manager | Earn Bonuses & Grow Career

Hrpliving; Hampstead (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Dental Insurance

401k Match Program

Paid Time Off (birthday included)

Pet Insurance Plans

Telehealth

Life Insurance

Job summary

Hawthorne Residential Partners seeks an Assistant Community Manager to support day-to-day operations, leasing, and resident relations across our communities. You will assist with rent collection, renewals, and financial reporting while collaborating with the Community Manager to ensure smooth operations and strong resident satisfaction.

The role emphasizes leasing effectiveness, resident service, and a positive leadership presence when needed, with opportunities to grow within the organization's

Qualifications

• Two years of property management experience is preferred.
• Six months previous assistant community manager experience is preferred.
• Valid Driver's License.
• A CALP accreditation is a plus.

Responsibilities

• Support leasing efforts by conducting tours, responding to leads, and guiding prospects through the leasing process.
• Identify prospect needs, showcase available homes, and invite them to join the community.
• Ensure lease applications, renewals, and related documents are completed accurately and on time.
• Meet occupancy goals through strong leasing performance and resident retention.
• Create and manage content for the community's social media platforms, highlighting resident events and promoting engagement.
• Maintain a clean, welcoming environment by ensuring the office, amenities, and common areas are immaculately presented.
• Oversee rent collection, check scanning, and payment posting to ensure timely processing.
• Monitor delinquencies and coordinate eviction procedures as needed.
• Conduct regular ledger reviews to verify billing and account accuracy.
• Assist with financial reporting and documentation for Community Manager and regional leadership.
• Step into a leadership role in the absence of the Community Manager.
• Support a positive and productive work environment through clear communication and goal-setting.
• Help prioritize daily tasks to ensure smooth operations and exceptional resident service.
• Respond to resident concerns and deescalate issues with professionalism and empathy.

Skills

Customer service

Leasing

Communication

Teamwork

Education

High School or GED

Job description

Hawthorne Residential Partners seeks an Assistant Community Manager to support day-to-day operations, leasing, and resident relations across our communities. You will assist with rent collection, renewals, and financial reporting while collaborating with the Community Manager to ensure smooth operations and strong resident satisfaction.

The role emphasizes leasing effectiveness, resident service, and a positive leadership presence when needed, with opportunities to grow within the organization's