Assistant Community Manager - Growth & On-site Leadership

The Scion Group; New Brunswick (NJ); On-site; USD 60,000 - 63,000; Full time

Benefits offered by this job

Discretionary annual bonus

Paid Time Off

Floating Holiday

Health Insurance

Vision Insurance

401k Matching

Job summary

The Scion Group is seeking an Assistant General Manager for its New Jersey properties. This role supports the General Manager in all operational aspects of the business and requires a hands-on, customer-centric approach in a fast-paced, on-site environment.

Ideal candidates have 1+ years in living communities or property management, experience with Entrata or similar PMS, and a track record of leadership, scheduling, and resident relations.

Qualifications

• Exceptional written and verbal communicator.
• Customer-centric mindset.
• 1+ years’ experience working at living communities/property management.
• Proficient in Property Management Systems (Entrata preferred).

Responsibilities

• Assist with attracting candidates on and off campus and improve employee retention.
• Assist the General Manager with training, coaching, development and leadership of team members.
• Manage the development of and adherence to the property onsite schedule, including after hour on-call shifts.
• Partner with GM to elevate employee experience through data, conversations and team building to ensure high morale.
• Prepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies with partner departments.
• Deliver legal and resident notices and files evictions in compliance with current policy and local ordinances.
• Manage all resident accounts and utility billing, coordinate accounts receivables, and maintain regular auditing and documenting.
• Responsible for a safe and sanitary community experience for employees, residents and guests by overseeing curb appeal, common areas and preventative maintenance.
• Coordinate work orders with appropriate staff or vendors to ensure requests are being met on time, necessary communication is sent to residents and customer satisfaction remains high.

Skills

Communication skills

Customer focus

Property management experience

Attention to detail

Leadership experience

Tools

Entrata

Greenhouse

Lattice

Turnable

Qualtrics

Microsoft Office

Ops Technology

ClickUp

Job description

The Scion Group is seeking an Assistant General Manager for its New Jersey properties. This role supports the General Manager in all operational aspects of the business and requires a hands-on, customer-centric approach in a fast-paced, on-site environment.

Ideal candidates have 1+ years in living communities or property management, experience with Entrata or similar PMS, and a track record of leadership, scheduling, and resident relations.