Assistant Community Manager - Finance & Operations

Greystar; Oak Park (IL); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Paid time off

401(k) with company match

Housing discount

Job summary

Greystar is seeking an on-site Community Manager support role to oversee daily financial and operational tasks at the community level. You will handle rent collection, invoicing, bank reconciliations, and reporting, while ensuring adherence to lease terms and company procedures.

The role requires 1-3 years in property management, strong communication, and proficiency with property software. A proactive, customer-focused approach is essential for resident satisfaction and revenue optimization.

Qualifications

• 1-3 years minimum of relevant experience in residence life and/or property management.
• Understanding of lease terms and lease enforcement, including collections.
• Excellent written and verbal communication skills.
• Detail-oriented and self-motivated with the ability to work independently and as a collaborative team member.

Responsibilities

• Collects rent, fees, and other payments; prepares daily deposits and reconciles bank accounts.
• Operates property management software (Yardi/OneSite) and ensures data integrity.
• Reviews resident files to determine unpaid/late fees; communicates with residents and enforces the lease to maximize revenue.
• Reviews and submits invoices from vendors and coordinates with ownership and accounting.
• Follows eviction procedures and represents the community in court when required.
• Processes move-outs; applies deposits and lease termination fees per policy.
• Promotes resident satisfaction by addressing complaints and service requests in a timely manner.
• Acts as on-site supervisor in absence of the community manager and coordinates maintenance and make-ready tasks.
• Assists in leasing and marketing by greeting prospects, showing apartments, and guiding through rental application and credit verification.

Skills

Communication

Detail oriented

Independent worker

Team player

Customer service

Tools

Yardi

OneSite

Entrata

Job description

Greystar is seeking an on-site Community Manager support role to oversee daily financial and operational tasks at the community level. You will handle rent collection, invoicing, bank reconciliations, and reporting, while ensuring adherence to lease terms and company procedures.

The role requires 1-3 years in property management, strong communication, and proficiency with property software. A proactive, customer-focused approach is essential for resident satisfaction and revenue optimization.