Assistant Community Manager: Elevate Resident Experience

Apartment Management Consultants

Beverly Hills (CA)

On-site

USD 37,000 - 40,000

Full time

35 hours ago
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Benefits offered by this job

Vacation & Sick Time
Health & Wellness Programs
401K/IRAs with employer match

Job summary

Apartment Management Consultants is seeking an Assistant Manager to support the Community Manager in overseeing the financial and operational aspects of the community in Beverly Hills, CA. This role requires strong customer service, organization, and communication skills to maintain a high standard of resident satisfaction.

You will handle file management, reports, rent collection, move-outs, and coordination with vendors while ensuring lease compliance.

Qualifications

  • Customer service experience required.
  • At least 6 months in property management.
  • Strong written and verbal communication.
  • Professional and courteous in fast-paced environments.
  • Highly organized with attention to detail.

Responsibilities

  • Oversee file management and run reports.
  • Provide courteous resident service and sales techniques.
  • Collect rents and monitor evictions and move-outs.
  • Coordinate with outside counsel during evictions.
  • Enter data into property management software.
  • Manage resident renter’s insurance process.
  • Process deposits and applications.
  • Ensure model/apartment readiness and cleanliness.
  • Maintain knowledge of lease terms and policies.
  • Engage with apartment locators and local businesses.
  • Conduct outreach marketing and retention programs.

Skills

Customer service
Property management
Communication
Professional conduct
Organization

Job description

Apartment Management Consultants is seeking an Assistant Manager to support the Community Manager in overseeing the financial and operational aspects of the community in Beverly Hills, CA. This role requires strong customer service, organization, and communication skills to maintain a high standard of resident satisfaction.

You will handle file management, reports, rent collection, move-outs, and coordination with vendors while ensuring lease compliance.

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