Assistant Community Manager: Elevate Resident Experience

BH Management Services, LLC; Atlanta (GA); On-site; USD 51,000 - 69,000; Full time

Job summary

BH Management Services, LLC seeks an Assistant Community Manager to support the Community Manager with daily operations, rent processing, and staff oversight. The role emphasizes resident relations, lease administration, and ensuring property standards.

The position requires prior property management experience, knowledge of Yardi Voyager/CRM, and strong communication skills. Hours are Monday–Friday with potential overtime; BH emphasizes equal opportunity employment.

Qualifications

• Previous property management experience.
• State leasing license or ability to obtain within the required timeframe.
• Effective oral and written communication.
• Ability to handle multiple projects in a fast-paced, competitive environment.
• Previous bookkeeping/account reconciliation experience.
• Knowledge of Yardi Voyager/CRM systems.

Responsibilities

• Assist with daily operations of the Community Manager.
• Process rent and delinquency collections; manage evictions as needed.
• Post notices to vacate and communicate with residents.
• Secure and manage lease renewals; prepare lease paperwork.
• Perform daily property inspections and ensure standards.
• Oversee emails, voicemails, and texts; document responses.
• Assist in hiring and training new staff.
• Support leasing activity including touring residents and preparing leases.
• Post charges to resident accounts and manage move-out statements.
• Ensure final account statements and collections/refunds per policy.

Skills

Property management

MS Office

Communication

Multitasking

Team training

Tools

Yardi Voyager

CRM systems

Job description

BH Management Services, LLC seeks an Assistant Community Manager to support the Community Manager with daily operations, rent processing, and staff oversight. The role emphasizes resident relations, lease administration, and ensuring property standards.

The position requires prior property management experience, knowledge of Yardi Voyager/CRM, and strong communication skills. Hours are Monday–Friday with potential overtime; BH emphasizes equal opportunity employment.