Assistant Community Manager

Page Mechanical Group, Inc.; Burlington (NJ); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Community Manager to support on-site operations at a vibrant multifamily community. In this dynamic role, you will assist in managing a dedicated team, ensuring exceptional customer service, and implementing innovative strategies to enhance resident satisfaction. The position offers a unique opportunity to thrive in a collaborative environment while contributing to the growth of a well-regarded real estate firm. If you are passionate about property management and eager to make a positive impact, this role is perfect for you!

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Paid Vacation

Sick Leave

Rental Discounts

Performance-Based Bonus

Qualifications

• Minimum of 2 years' property management experience required.
• College degree preferred for the role.

Responsibilities

• Support Community Manager in on-site operations and customer service.
• Manage leasing and renewal goals while leading the on-site team.
• Plan and host resident events within budgeted guidelines.

Skills

Customer Service

Team Management

Social Media Management

Bookkeeping

Education

College Degree

2 Years Property Management Experience

Tools

RealPage

Onesite

Job description

Jefferson Apartment Group is a full-service real estate firm specializing in multifamily and mixed-use real estate investments through our acquisition, development, construction and property management services. We are seeking an Assistant Community Manager for our team at J Centra Burlington. J Centra Burlington is a 500-unit Class A multifamily development located in the Philadelphia suburb of Burlington, New Jersey. The community spans 20 buildings across 40 acres with a mix of 1, 2, and 3-bedroom apartments and townhomes, some with den or loft options.

The Assistant Community Manager’s role will be to support the Community Manager in all phases of on-site operations, while assuming the responsibility of bookkeeping, renewal management and customer service.

ESSENTIAL FUNCTIONS:

1. Ensure collection procedures are followed, and property bad debt is maintained below budgeted guidelines.
2. Lead and manage on site team while staying focused on leasing and renewal goals.
3. Provide superior, timely and right the first-time customer service.
4. Actively manage social media postings to the property’s blog, Twitter and Facebook.
5. Proactively manage all concerns escalated to management.
6. Develop and implement new strategies and programs maximizing long-term residency.
7. Plan and host resident events within budgeted guidelines.
8. Perform regular inspections and ensure property maintenance standards are met.
9. Adhere to and implement company policies.

EDUCATION AND EXPERIENCE:

1. Minimum of 2 years' property management experience required.
2. College degree preferred.
3. RealPage/Onesite experience preferred.

PHYSICAL DEMANDS:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, employee is required to walk frequently; sit frequently; use hands to handle, or feel objects, tools, or controls frequently; reach with hands and arms; talk and hear and communicate with speech clarity continually; climb, balance, and stoop, kneel, and bend occasionally. Employee must lift and/or move 15 pounds occasionally.

Work environment: Setting typical of a business office. This is an in-office position.

We offer a competitive salary and excellent individual and team performance-based bonus potential. In addition, a comprehensive benefits package is offered to all full-time employees with medical, dental, and vision coverage, paid vacation and sick leave and rental discounts. Join a growing company with tremendous career growth opportunities. EEO MFDV.