Assistant Community Director: Leasing & Resident Experience

Richardson Properties, LLC; Hot Springs (AR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Flexible Spending Accounts

401(k) Retirement Plan

Paid Holidays

Opportunities for Professional Growth

Job summary

Richardson Properties in Hot Springs, AR is seeking an Assistant Community Director to support leasing, resident relations, and daily operations of a premier apartment community. You will work closely with the Community Director to meet occupancy goals, process applications, conduct tours, and ensure exceptional customer service.

The ideal candidate has at least 2 years of multifamily property management or leasing experience, strong communication and organizational skills, and the ability to

Qualifications

• Minimum 2 years of multifamily property management and/or apartment leasing experience.

Responsibilities

• Assist the Community Director with day-to-day operations and overall performance of the apartment community.
• Respond to telephone and walk-in inquiries, converting prospective residents into successful leases.
• Conduct apartment tours and effectively communicate community features and amenities.
• Qualify prospective residents and ensure applications and leasing documentation are completed accurately.
• Assist with maintaining strong occupancy rates through effective leasing and follow-up.
• Build positive relationships with current residents and provide outstanding customer service.
• Support resident retention efforts and maintain a successful lease renewal program.
• Receive and post rent payments while maintaining accurate resident account records.
• Prepare and maintain required weekly and monthly property reports.
• Assist with coordinating daily property activities and administrative responsibilities.
• Maintain organized resident files, leasing records, and office documentation.
• Respond to resident questions, requests, and concerns professionally and efficiently.
• Identify resident needs and work with the Community Director to maintain a positive living environment.
• Perform all leasing activities in compliance with Fair Housing laws and company policies.
• Complete additional duties and responsibilities as assigned.

Skills

Leasing

Customer service

Communication

Organizational skills

Time management

Multitasking

Administrative tasks

Relationship building

Attention to detail

Independent work

Tools

OneSite

Job description

Richardson Properties in Hot Springs, AR is seeking an Assistant Community Director to support leasing, resident relations, and daily operations of a premier apartment community. You will work closely with the Community Director to meet occupancy goals, process applications, conduct tours, and ensure exceptional customer service.

The ideal candidate has at least 2 years of multifamily property management or leasing experience, strong communication and organizational skills, and the ability to