Assistant Center Manager — Lead, Coach, Drive Sales

European Wax Center - Upma Group; Arlington (TX); On-site; USD 52,000 - 70,000; Full time

Job summary

European Wax Center UPMA Group seeks an Assistant Center Manager to be the heartbeat of the center and right hand to the Center Manager. You will lead a high-performing team, coach, drive guest service, and push sales while maintaining an exceptional guest experience.

This is a development role on our leadership track, offering hands-on exposure to operations, KPIs, and local marketing ideas. Availability for a full-time schedule is required.

Qualifications

• 2+ years of experience in a multi-service or specialty store environment.
• Leadership experience in a professional setting is required.
• Desire to be an EWC Brand Culture Warrior and develop the team.

Responsibilities

• Lead and coach a high-performing team and be the heartbeat of the center.
• Drive sales and coach Guest Service Associates and Wax Specialists to achieve goals.
• Monitor KPIs and pivot strategies to improve performance.
• Develop talent with 1-on-1 mentoring and career guidance.
• Partner with Center Manager on local marketing ideas and talent interviews.

Skills

Leadership

Retail management

Excel/Word

Zenoti

Tools

Excel/Word

Zenoti

Job description

European Wax Center UPMA Group seeks an Assistant Center Manager to be the heartbeat of the center and right hand to the Center Manager. You will lead a high-performing team, coach, drive guest service, and push sales while maintaining an exceptional guest experience.

This is a development role on our leadership track, offering hands-on exposure to operations, KPIs, and local marketing ideas. Availability for a full-time schedule is required.