Assistant Center Manager: Lead, Coach & Grow

UPMA Group - European Wax Center; Texas; On-site; USD 42,000 - 62,000; Full time

Job summary

European Wax Center UPMA Group is seeking an Assistant Center Manager (ASM) to serve as the heartbeat of the center and right hand to the Center Manager. You will drive sales, coach a high-performing team, and ensure every guest leaves feeling more confident than when they arrived.

This leadership role emphasizes development on a growing franchise, with a structured path from Sales Lead to Center Manager and beyond.

Qualifications

• Minimum 2 years of experience in a multi-service or specialty store environment.
• Previous management or leadership experience in a professional setting is required.
• Comfort with technology (Excel/Word); Zenoti experience is a plus.

Responsibilities

• Lead and coach a high-performing team to meet sales goals.
• Drive guest experience and service quality to ensure repeat visits.
• Monitor KPIs and translate insights into action at the center level.
• Partner with Center Manager on local marketing and staffing needs.

Skills

Retail management

Leadership

Customer service

Sales coaching

Tools

Excel

Word

Zenoti

Job description

European Wax Center UPMA Group is seeking an Assistant Center Manager (ASM) to serve as the heartbeat of the center and right hand to the Center Manager. You will drive sales, coach a high-performing team, and ensure every guest leaves feeling more confident than when they arrived.

This leadership role emphasizes development on a growing franchise, with a structured path from Sales Lead to Center Manager and beyond.