Assistant Case Manager — Sign-On Bonus & Impactful Reentry

The GEO Group, Inc.; Pleasantville (NJ); Presencial; USD 32.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Descripción de la vacante

The GEO Group, Inc. seeks a Case Management Support role at a Community Resource Center, providing intake help, coordinating services and documenting progress. You will assist Case Managers with caseloads, risk assessments and treatment plans.

Responsibilities include greeting participants, conducting intake, coordinating with agencies, and maintaining documentation in the database while delivering high-quality client service in a secure setting.

Formación

• High school diploma required; Baccalaureate Degree in Social Services preferred.
• Bi-lingual (English/Spanish) skills preferred.
• College coursework in Human Services or business discipline preferred.
• Minimum of six (6) months experience in Human Services field with direct participant services preferred.
• Minimum of six (6) months experience working with minority populations preferred.
• Must be twenty‑one (21) years of age with at least five (5) years driving experience if required to transport participants.
• Valid State driver’s license and five (5) year record of safe and competent driving as demonstrated by state motor vehicle report if required to transport participants.
• Ability to safely operate a motor vehicle if required to transport participants.
• Good customer service skills.
• Effective communication skills with internal and external contacts at all levels.
• Good organizational skills and attention to detail.
• Solid computer skills and proficiency with MS Word and Excel.
• Basic database skills.
• Basic math skills.

Responsabilidades

• Greets participants entering the facility. May complete drug screens according to assigned random schedule for each participant check‑in.
• May perform breath analysis on each participant who enters the facility for any purpose and provides a written or computerized result.
• Completes initial intake process with participants to completion, including intake paperwork, input into Company database and assignment of groups and other services.
• Provides general office administration duties including answering phones.
• Provides general customer service to all who enter the facility, including participants, customers and the general public.
• Assists Case Managers with case coordination, communication with appropriate agencies and preparation and distribution of reports.
• Assists in managing a participant caseload using the Principles of Effective Intervention (What Works). Conducts risk/need assessments and creates individual treatment plans for each assigned participant. Meets regularly with participants and documents participants’ progress or regress in Company database.
• Facilitates evidence-based CBT programs and other life skills programs to participants in groups each week. Documents participants’ attendance, participation and progress in case management software.
• Develops and monitors the participant’s progress relative to their Case Management Plan through all phrases of the program. Files, prepares charts and performs data entry as assigned.
• May collect participant payments, post payments on Company database, and make daily cash deposits.
• May transport participants to the center, community service events, job fairs, employment centers, clinics, using a Company vehicle.
• Performs other duties as assigned.

Conocimientos

Bilingual English/Spanish

Customer service

Communication skills

MS Word and Excel

Basic math skills

Educación

High school diploma

Baccalaureate Degree in Social Services

Herramientas

MS Word

Excel

Descripción del empleo

The GEO Group, Inc. seeks a Case Management Support role at a Community Resource Center, providing intake help, coordinating services and documenting progress. You will assist Case Managers with caseloads, risk assessments and treatment plans.

Responsibilities include greeting participants, conducting intake, coordinating with agencies, and maintaining documentation in the database while delivering high-quality client service in a secure setting.