Assistant Branch Manager: Loans, Service & Growth Lead

1st Franklin Financial Corporation; Columbia (SC); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Bonus potential

Medical insurance

401(k)

Paid time off

Paid holidays

Paid volunteer time

Job summary

1st Franklin Financial Corporation seeks an Assistant Branch Manager to drive branch growth and maintain exceptional customer service. You will work onsite with the Branch Manager and staff to identify customer needs and promote suitable financial solutions.

The role emphasizes hands-on lending oversight, staff leadership, and ensuring adherence to audit recommendations, with a focus on delivering strong customer experiences at the branch.

Qualifications

• High School Diploma or equivalent; on-site branch work is essential and working from home is not permitted.
• Travel, including overnight travel, is an essential function of the position.
• 1–2 years' experience in financial services dealing with customers and managing staff.
• Ability to meet licensing requirements of various States and Federal regulators.
• Ability to analyze relevant information and apply individual judgment.
• Advanced interpersonal relationship skills across varied levels and settings.
• Strong verbal and written communication skills.
• Proficient with MS Office Suite products.

Responsibilities

• Develops and assures that Branch growth, profitability goals and objectives are met
• Manages all loans including approval of customer loans and sales finance contracts within delegated authority for lending limits
• Maintains Branch delinquency control and personally engages with delinquencies as appropriate
• Delegates the daily assignments of solicitation to new and existing customers
• Oversees personnel management including hiring, termination, disciplinary actions, and salary administration
• Exemplifies and expects that impeccable customer service is always maintained
• Ensures that communication is disseminated in a timely and efficient manner to all Branch employees
• Follows up on all Audit results & recommendations

Skills

Interpersonal skills

Strong communication

MS Office

Education

High School Diploma or equivalent

Licensing requirements compliance

Tools

MS Office Suite

Job description

1st Franklin Financial Corporation seeks an Assistant Branch Manager to drive branch growth and maintain exceptional customer service. You will work onsite with the Branch Manager and staff to identify customer needs and promote suitable financial solutions.

The role emphasizes hands-on lending oversight, staff leadership, and ensuring adherence to audit recommendations, with a focus on delivering strong customer experiences at the branch.