Assistant Bakery Manager: Guest Experience Lead

Workstream; Salisbury (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Nothing Bundt Cakes in Salisbury, NC is seeking an Assistant Bakery Manager to work with the Bakery Manager and team to deliver high-quality cakes, a warm guest experience, and strong store performance.

You will help lead daily operations, manage production, scheduling, training, and adherence to NbC standards, while modeling our values and promoting brand ambassador role in the local community.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in retail, restaurant or food service, preferably with leadership responsibilities.
• Experience coaching others to achieve productivity goals and deliver a superior guest experience.
• Basic proficiency with MS Word, Excel and Outlook; comfortable learning new technologies.

Responsibilities

• Lead guest experience, engage guests, and foster a positive work environment.
• Assist Bakery Manager in leading all aspects of guest experience, cake production, merchandising, and inventory control.
• Support recruiting, training, directing daily work, and providing performance feedback.
• Ensure NbC standards for product, service, environment and food safety are met.
• Assist in operational/admin tasks: production planning, scheduling, ordering, and payroll processing.
• Co-manage special orders via web and email for individuals and corporate accounts.

Skills

Guest experience

Team leadership

Coaching

Communication

Delegation

Organizational skills

Problem solving

Learning agility

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Nothing Bundt Cakes in Salisbury, NC is seeking an Assistant Bakery Manager to work with the Bakery Manager and team to deliver high-quality cakes, a warm guest experience, and strong store performance.

You will help lead daily operations, manage production, scheduling, training, and adherence to NbC standards, while modeling our values and promoting brand ambassador role in the local community.