Bakery Team Lead: Guest Experience & Operations

Workstream; Gastonia (NC); On-site; USD 38,000 - 54,000; Full time

Job summary

Nothing Bundt Cakes in Gastonia, NC seeks an Assistant Bakery Manager to work closely with the Bakery Manager in leading daily bakery operations, guest experience, and team development. The role emphasizes coaching, productive teamwork, and adherence to NbC standards while driving sales and ensuring a welcoming bakery environment.

You will assist with cake production, merchandising, scheduling, and basic accounting tasks, contributing to a strong brand presence in the community.

Qualifications

• Lead role with progressive managerial responsibilities in retail/food service.
• Strong guest experience focus and coaching skills.
• Basic proficiency with common office software including Word/Excel/Outlook.

Responsibilities

• Lead guest experience and supervise cake production, merchandising, and work environment.
• Assist Bakery Manager in staffing, scheduling, and performance feedback.
• Oversee inventory controls and support daily administrative tasks.

Skills

Guest service

Team leadership

Training

Communication

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Nothing Bundt Cakes in Gastonia, NC seeks an Assistant Bakery Manager to work closely with the Bakery Manager in leading daily bakery operations, guest experience, and team development. The role emphasizes coaching, productive teamwork, and adherence to NbC standards while driving sales and ensuring a welcoming bakery environment.

You will assist with cake production, merchandising, scheduling, and basic accounting tasks, contributing to a strong brand presence in the community.