Assistant Account Director: Client Growth & Operations

SBM Management Services, LP; Hillsboro (OR); On-site; USD 140,000 - 150,000; Full time

Job summary

SBM Management Services, LP is seeking an Assistant Account Director to oversee service execution and manage sales to customers. You will maintain client relationships, resolve issues, and negotiate contracts to maximize profits while meeting deadlines.

Requirements include a related degree and 5+ years in facilities management or similar leadership roles. Travel may be required; strong communication and leadership skills are essential.

Qualifications

• Bachelor's degree in a related field; 5+ years in facilities management or janitorial operations.
• Proven ability to manage client relationships, SLA management, and issue resolution.
• Experience with service contracts, operational metrics, labor utilization, and compliance.

Responsibilities

• Oversee execution of services and manage sales to customers.
• Develop and manage client relationships to meet service levels.
• Lead contract negotiations to maximize profit and manage budgets.
• Forecast and track sales results; report to stakeholders.
• Collaborate with site managers on vendor programs for cost savings and compliance.

Skills

Client relationships

Contract negotiations

Budget management

Leadership

Communication

Project management

MS Office

Education

Bachelor's degree in related field

5+ years facilities management experience

Tools

CMMS

Facilities management software

Microsoft Office Suite

Job description

SBM Management Services, LP is seeking an Assistant Account Director to oversee service execution and manage sales to customers. You will maintain client relationships, resolve issues, and negotiate contracts to maximize profits while meeting deadlines.

Requirements include a related degree and 5+ years in facilities management or similar leadership roles. Travel may be required; strong communication and leadership skills are essential.