Asset Protection Investigator & Shrinkage Champion

Nordstrom; BLOOMINGTON (MN); On-site; USD 51,000 - 53,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

PTO

Life Insurance

Merchandise Discount

EAP Resources

Job summary

Nordstrom in Bloomington, MN is seeking an Asset Protection Agent to deter theft, protect people and merchandise, and support store safety initiatives. You will work with the Emergency Response Team, monitor incidents, and contribute to investigations using surveillance and data tools.

Responsibilities include resolving theft, identifying trends, leading audits, and reporting incidents. A calm, confidential approach and the ability to work flexible hours are essential for success in this role.

Responsibilities

• Resolve theft by using good judgment and conduct quality apprehensions in high shrinkage areas while strictly adhering to policy, procedures, and AP leadership guidance.
• Identify theft trends by leveraging technology, reporting and surveillance tactics.
• Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards.
• Identify, escalate, and support internal theft investigations through various methods including, but not limited to, exception-based reporting and surveillance systems.
• Investigate internal theft by gathering evidence and partnering with AP Leadership and Investigation teams.
• Use video systems to monitor theft activity and support investigations.
• Maintain the general safety and security of customers, employees, and store by responding to, escalating, and reporting all store security and emergency incidents including medical emergencies.
• Serve as a member of the store Emergency Response Team (ERT) and actively participate in store emergency response training, including First Aid.

Job description

Nordstrom in Bloomington, MN is seeking an Asset Protection Agent to deter theft, protect people and merchandise, and support store safety initiatives. You will work with the Emergency Response Team, monitor incidents, and contribute to investigations using surveillance and data tools.

Responsibilities include resolving theft, identifying trends, leading audits, and reporting incidents. A calm, confidential approach and the ability to work flexible hours are essential for success in this role.