Asset Protection & Shrinkage Specialist

Nordstrom, Inc.; Newark (DE); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement Plan

Paid Time Off

Life Insurance

Merchandise Discount

Job summary

Nordstrom, Inc. is seeking an Asset Protection Agent to help keep customers and employees safe while protecting company assets. You will participate in the store Emergency Response Team and support investigations into internal theft, using surveillance and evidence gathering.

The role emphasizes strong decision making, confidential communication, and the ability to adapt to a fast-paced store environment, with specific licensing requirements by location.

Qualifications

• Must be able to make decisions quickly and be accountable in a fast-paced environment.
• Strong verbal and written communication skills, with the ability to maintain confidentiality.
• Good interpersonal skills and the ability to work cross-functionally with store teams and law enforcement.
• Must meet state/local licensing requirements and have experience in investigative or asset protection settings.

Responsibilities

• Resolve theft using good judgment and compliant apprehensions in high shrinkage areas.
• Identify theft trends using reporting, technology, and surveillance.

Skills

Decision making

Accountability

Ownership

Communication

Interpersonal skills

Confidentiality

Calm demeanor

Flexibility

Licensing compliance

Investigative experience

Tools

Security procedures

Job description

Nordstrom, Inc. is seeking an Asset Protection Agent to help keep customers and employees safe while protecting company assets. You will participate in the store Emergency Response Team and support investigations into internal theft, using surveillance and evidence gathering.

The role emphasizes strong decision making, confidential communication, and the ability to adapt to a fast-paced store environment, with specific licensing requirements by location.