Asset Protection Investigator

Nordstrom; Littleton (CO); On-site; USD 37,000 - 38,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement benefits

Paid Time Away

Job summary

Nordstrom, Inc. is seeking an Asset Protection professional in Colorado to protect people and assets, partner with the store Emergency Response Team, and prevent, investigate, and resolve theft to keep merchandise available for customers.

The role involves handling security incidents, conducting investigations, coordinating with AP leadership, and supporting store safety initiatives in a fast-paced retail environment.

Qualifications

• Ability to make decisions with good judgement in a fast-paced environment.
• Strong verbal and written communication skills.
• Maintain confidentiality and handle safety issues calmly.
• Flexible schedule based on business needs.

Responsibilities

• Resolve theft with good judgement and conduct quality apprehensions following policy and AP guidance.
• Identify theft trends using reporting and surveillance tactics.
• Reduce shrinkage by implementing action plans and protection standards.
• Identify and support internal theft investigations through various methods including exception-based reporting.
• Investigate internal theft by gathering evidence and coordinating with AP Leadership and Investigation teams.
• Monitor theft activity using video systems to support investigations.
• Utilize RFID data to track merchandise movement and assist investigations.
• Maintain safety and security of customers and employees, escalate and report incidents including medical emergencies.
• Lead security audits and shrinkage awareness training within the store.
• Be a member of the store Emergency Response Team (ERT) and participate in training.

Job description

Nordstrom, Inc. is seeking an Asset Protection professional in Colorado to protect people and assets, partner with the store Emergency Response Team, and prevent, investigate, and resolve theft to keep merchandise available for customers.

The role involves handling security incidents, conducting investigations, coordinating with AP leadership, and supporting store safety initiatives in a fast-paced retail environment.