Asset Protection & Safety Specialist

Nordstrom, Inc.; Boston (MA); On-site; USD 37,000 - 38,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement Plan

PTO

Life Insurance

Disability Insurance

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking an Asset Protection Agent to protect customers, teams and assets and partner with the Emergency Response Team to handle emergencies and investigations.

The role emphasizes protecting people, spaces, and product accuracy while maintaining store safety and security. Responsibilities include resolving theft, identifying trends, reducing shrinkage, and supporting internal investigations using surveillance and RFID data.

Qualifications

• Valid security license required in select locations.
• Strong verbal and written communication skills.
• Ability to make quick, sound decisions in a fast-paced environment.
• Maintain confidentiality and demonstrate professionalism.

Responsibilities

• Resolve theft by applying policy and conducting quality apprehensions.
• Identify theft trends using surveillance and reporting tools.
• Drive shrinkage reduction through action plans and standards.
• Investigate internal theft with AP leadership and investigation teams.
• Use video systems and RFID data to monitor activity and movements.
• Lead store security initiatives and assist in emergency response training.

Skills

Decision making

Verbal communication

Written communication

Interpersonal skills

Confidentiality

Calm demeanor

Accountability

Flexibility

Job description

Nordstrom, Inc. is seeking an Asset Protection Agent to protect customers, teams and assets and partner with the Emergency Response Team to handle emergencies and investigations.

The role emphasizes protecting people, spaces, and product accuracy while maintaining store safety and security. Responsibilities include resolving theft, identifying trends, reducing shrinkage, and supporting internal investigations using surveillance and RFID data.