Asset Protection & Guest Experience Specialist

Green Thumb Industries (GTI); Carson City (NV); On-site; USD 42,000 - 68,000; Full time

Job summary

Green Thumb Industries (GTI) and RISE Dispensaries are seeking an Asset Protection Specialist who blends hospitality with safety leadership. You will be a welcoming face, deter incidents, and support store operations while upholding compliance and guest experience.

The role emphasizes active engagement with guests, teamwork, and agility across shifts in a fast-paced cannabis retail setting. Join GTI to promote safe, friendly experiences.

Qualifications

• At least one year of customer-facing or concierge experience.
• Must pass background checks including state cannabis employment requirements.
• Must have valid driver’s license or state ID and be 21+.
• Must meet scheduling needs, including varied shifts and weekends.

Responsibilities

• Greet guests and manage check-in with warmth and efficiency.
• Monitor entry and premises to deter incidents and ensure safety.
• De-escalate situations with empathy and clear communication.
• Escort customers as needed and support safety and compliance in operations.
• Report incidents promptly and assist with emergency procedures.

Skills

Customer service

Communication

Interpersonal skills

De-escalation

HIPAA compliance

Cannabis regulations

Professionalism

Integrity

Tools

POS systems

Compliance technology

Job description

Green Thumb Industries (GTI) and RISE Dispensaries are seeking an Asset Protection Specialist who blends hospitality with safety leadership. You will be a welcoming face, deter incidents, and support store operations while upholding compliance and guest experience.

The role emphasizes active engagement with guests, teamwork, and agility across shifts in a fast-paced cannabis retail setting. Join GTI to promote safe, friendly experiences.