Asset Management Production Support Analyst: AI-Driven, AWS

New York Technology Partners; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

New York Technology Partners in Boston is seeking a Production Support Analyst to support a Tier 1 asset management application. This business-facing role requires production support experience, strong capital markets knowledge, technical troubleshooting, and effective communication with stakeholders.

You will investigate issues, trace logs, and coordinate with IT and business teams, while applying AI tools (GitHub Copilot, Claude) to improve day-to-day support and develop self-service

Qualifications

• Experience providing production support for Tier 1 asset management apps.
• Strong capital markets knowledge and analytical/problem-solving abilities.
• Excellent verbal and written communication with business stakeholders.
• Experience tracing logs and troubleshooting across tech stacks.
• Familiarity with GitHub and AWS, plus AI tooling usage.

Responsibilities

• Provide production support for a Tier 1 asset management application.
• Investigate issues, liaise with business stakeholders, and implement self-service utilities.

Skills

Production support

SQL

Capital markets knowledge

Analytical thinking

Communication skills

GitHub

AWS

AI tooling

Self-service utilities

Weekend support

Tools

GitHub

AWS

Claude

Copilot

Job description

New York Technology Partners in Boston is seeking a Production Support Analyst to support a Tier 1 asset management application. This business-facing role requires production support experience, strong capital markets knowledge, technical troubleshooting, and effective communication with stakeholders.

You will investigate issues, trace logs, and coordinate with IT and business teams, while applying AI tools (GitHub Copilot, Claude) to improve day-to-day support and develop self-service