Asistente de Gerente de Tienda Minorista: Comisión y Avance

Luna Wireless, An Authorized T-Mobile Retailer (Central); Atlanta (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Commission

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Donation matching

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Job summary

Luna Wireless, An Authorized T-Mobile Retailer (Central) seeks a Store Associate Manager to lead and develop the team, aligning with T-Mobile’s mission to win in customers’ hearts and drive mobile growth. You’ll mentor staff, ensure exceptional customer experiences, and push the team to meet monthly targets.

The role emphasizes coaching, product knowledge, and leadership, with a focus on delivering a simple, trusted in-store experience while guiding performance improvements.

Qualifications

• Minimum 1 year of customer service or retail sales experience.
• Availability to work varied hours including nights, weekends and holidays.
• Ability to lead and guide people to achieve excellent results.
• Excellent communication skills with teammates and customers.

Responsibilities

• Inspire every Mobile Associate with passion for the T-Mobile Manifesto and guide them to standards.
• Ensure customer needs are met with a confident, comfortable, problem-solving experience.
• Observe interactions, provide feedback, and use coaching for development and mentoring.
• Manage customer wait times and stay current on products, services and promotions.
• Lead by example, stay up-to-date on products, services, trainings and leadership best practices.
• Engage with Mobile Associates to meet or exceed monthly goals and complete trainings on time.
• Maintain store environment quality and comply with national presentation standards.
• Support in executing retail selling procedures and store communications.
• Ensure team knowledge of store systems and corporate communications.
• Meet financial results based on key performance indicators.

Skills

Customer service

Sales leadership

Team management

Communication

Bilingual Spanish/English

Education

High School Diploma or GED

Job description

Luna Wireless, An Authorized T-Mobile Retailer (Central) seeks a Store Associate Manager to lead and develop the team, aligning with T-Mobile’s mission to win in customers’ hearts and drive mobile growth. You’ll mentor staff, ensure exceptional customer experiences, and push the team to meet monthly targets.

The role emphasizes coaching, product knowledge, and leadership, with a focus on delivering a simple, trusted in-store experience while guiding performance improvements.