ASE Technician: Auto Diagnostics & Repairs Pro

Colonial Group; Augusta (ME); On-site; USD 40,000 - 65,000; Full time

Job summary

The ASE Technician position at VIP in Augusta, ME involves diagnosing automotive systems, repairing and replacing parts, fluids, tires, and accessories, and ensuring services are done right the first time. The role requires adherence to safety, loss prevention, and customer service programs, plus compliance with municipal, state, and federal regulations.

You will perform safety-focused duties, manage service work orders, complete required trainings, and strive for ASE certification status (G1,

Qualifications

• Read, analyze, and interpret technical instructions, journal and procedures, or governmental regulations
• Effectively explain vehicle information to customers, present and respond to questions from coworkers
• Diagnose and recommend solutions to basic automotive problems
• Interpret, understand, and apply instructions furnished in written, oral, diagram, or schedule form
• Ability to successfully perform required types of automotive services listed above

Responsibilities

• Safety is Priority #1; follow safety policies and training
• Provide automotive systems diagnosis, repair, and maintenance for customers across ASE areas
• Initiate Service Work Orders and display with vehicle during service
• Complete MPI and support 5-for-5 Customer Engagement process
• Return service printouts and keys to Service Desk on completion
• Obtain needed parts from Desk Team and return unused parts
• Return cores, batteries, and tires to designated areas
• Maintain productivity benchmarks for technicians and ASE categories
• Follow VIP quality service policies and complete required training and certifications
• Attend meetings and training sessions as needed

Skills

Technical reading

Customer communication

Diagnostics

Instructions interpretation

Automotive services

Education

Two-year college or technical school

Job description

The ASE Technician position at VIP in Augusta, ME involves diagnosing automotive systems, repairing and replacing parts, fluids, tires, and accessories, and ensuring services are done right the first time. The role requires adherence to safety, loss prevention, and customer service programs, plus compliance with municipal, state, and federal regulations.

You will perform safety-focused duties, manage service work orders, complete required trainings, and strive for ASE certification status (G1,