Art-Driven Front Desk & Guest Experience

21c Museum Hotels LLC; Bentonville (AR); On-site; USD 26,000 - 35,000; Full time

Job summary

21c Museum Hotels in Bentonville, United States, is seeking a Front Desk Agent to be the face and voice of the guest experience. You will welcome guests, check them in and out, and coordinate their arrival experiences, working across hotel services and art-related information.

The role requires fluent English, strong customer service, the ability to handle multiple tasks, accurate cash handling, and professionalism in person and over the phone.

Qualifications

• Past experience dealing directly with the public.
• Basic customer service skills.
• Background check required.

Responsibilities

• Greet guests and check them in and out, coordinating guest experience across hotel services and art information.
• Respond to inquiries via phone and in person with accurate information.
• Handle cash transactions and maintain hotel records with proper procedures.
• Provide information on hotel services, amenities, and local area attractions to guests.
• Relay art exhibition information to guests and assist with department communications.

Skills

Fluent English

Customer service skills

Communication

Organizational skills

Attention to detail

Education

High School diploma or equivalent

Job description

21c Museum Hotels in Bentonville, United States, is seeking a Front Desk Agent to be the face and voice of the guest experience. You will welcome guests, check them in and out, and coordinate their arrival experiences, working across hotel services and art-related information.

The role requires fluent English, strong customer service, the ability to handle multiple tasks, accurate cash handling, and professionalism in person and over the phone.