Guest Experience Champion — Front Desk Agent

La Quinta Inn & Suites by Wyndham Bentonville; Bentonville (AR); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Dental, Vision, Life Insurance

Critical Illness, Hospital, FSA

401(k) with company match

Travel Discounts

Employee Referral Bonuses

MDLIVE Telehealth

Daily Pay via ZayZoon

Team-driven workplace

Job summary

La Quinta Inn & Suites by Wyndham Bentonville is seeking a Front Desk Agent to warmly welcome guests during check-in/out and manage registrations, payments, and inquiries. You will help guests with reservations, room selections, and local recommendations in a fast-paced environment.

Ideal candidates bring guest service experience, strong communication skills, and the ability to multitask while maintaining a welcoming, professional demeanor.

Qualifications

• Guest service experience preferred.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication.
• Ability to multitask and stay calm in a fast-paced environment.

Responsibilities

• Greet guests warmly during check-in and check-out.
• Complete guest registrations and secure payments.
• Verify room rates and assist with reservations and requests.
• Provide local area information and promote hotel amenities.
• Resolve guest concerns with courteous, proactive service.

Skills

Guest service

Attention to detail

Team player

Organizational skills

Written and verbal communication

Multitasking

Job description

La Quinta Inn & Suites by Wyndham Bentonville is seeking a Front Desk Agent to warmly welcome guests during check-in/out and manage registrations, payments, and inquiries. You will help guests with reservations, room selections, and local recommendations in a fast-paced environment.

Ideal candidates bring guest service experience, strong communication skills, and the ability to multitask while maintaining a welcoming, professional demeanor.