Area Supervisor: Store Ops & Team Lead

Ross Stores, Inc.; Rome (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to oversee a specific store area and assist with general store operations as the Manager on Duty. You will open/close the store, supervise Associates, and ensure a welcoming shopping environment with proper merchandise presentation.

The role emphasizes safety, customer service, and adherence to company processes, including front-end supervision, loss prevention, and administrative duties. Evening/weekend availability required.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations used in retail.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the store and supervise Associates.
• Maintain a safe, secure and friendly shopping environment.
• Ensure proper merchandise presentation and store cleanliness.
• Lead front-end operations and assist customers to reduce wait times.
• Support loss prevention awareness and cash handling procedures.
• Assist with payroll and administrative duties as assigned by Store Manager.

Skills

Customer service

Supervisory experience

English fluency

Cash handling/ POS familiarity

Tools

POS systems

Job description

Ross Stores, Inc. is seeking an Area Supervisor to oversee a specific store area and assist with general store operations as the Manager on Duty. You will open/close the store, supervise Associates, and ensure a welcoming shopping environment with proper merchandise presentation.

The role emphasizes safety, customer service, and adherence to company processes, including front-end supervision, loss prevention, and administrative duties. Evening/weekend availability required.