Area Supervisor: Store Operations Leader

Ross Stores; Burbank (IL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Employee Discount

Identity Protection

401K

Employee Stock Purchase Program

College Discounts

Job summary

Ross Stores is seeking an Area Supervisor to lead a specific store area, oversee daily operations, and manage Associates during shifts. The role emphasizes safety, customer service, and merchandising standards across the store.

Qualified candidates bring supervisory experience and strong communication skills, with availability to work evenings and weekends. The position anchors in-store leadership and collaboration with Store Leadership to ensure excellent customer experiences.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the store and supervise Associates when on duty.
• Maintain a safe and secure shopping environment and enforce safety procedures.
• Represent the Ross brand with professional appearance and behavior.
• Ensure merchandise presentation and store cleanliness meet company standards.
• Assist with inventory and stockroom organization and back stock processing.
• Coach and train Associates on cash handling and front-end procedures.

Skills

Verbal communication

Fluency in English

Customer service

Supervisory experience

POS familiarity

Basic math

Evenings weekends

Tools

Point-of-sale systems

Job description

Ross Stores is seeking an Area Supervisor to lead a specific store area, oversee daily operations, and manage Associates during shifts. The role emphasizes safety, customer service, and merchandising standards across the store.

Qualified candidates bring supervisory experience and strong communication skills, with availability to work evenings and weekends. The position anchors in-store leadership and collaboration with Store Leadership to ensure excellent customer experiences.